COVID-19 Pandemic

COVID-19 (CoronaVirus) and Level 1 Restrictions on Dental Practices

Updated: Monday May 11th 2020

Given the current situation with the global COVID-19 Pandemic, we want to let our valued referring dentists and patients know that we are now operating as per normal under the Level 1 Restrictions (most recently passed down by the Australian Dental Association).

We have enacted a long list of additional measures to ensure the safety of not only our patients but that of our staff and the wider community.

We have put in place strict guidelines internally when it comes to treating patients and we are prepared to continue to offer our services for as long as possible. These involve not only the extra infection control measures, but social distancing between staff & patients and adjustments to our procedures and procedure times.

Under the Level 1 Restrictions all dental services can be provided using standard precautions for people who do not meet the clinical and epidemiological criteria for COVID-19.

As a clinic we have made the decision not to treat any one who is positive with COVID-19 or who is classified a high to moderate risk.

However, we do understand there may be instances where patients are asymptomatic and/or after answering our screening questions appear to be low risk. That is why we have chosen to put into place all of the extra precautionary methods rather than just the standard precautions alone.

Some of the things you will find different at Malvern & Berwick Endo during this time are:

  • Patients are to wait in their car for their appointment
  • All paperwork pre-filled
  • Antimicrobial hand gel available for patients on arrival
  • More prominent Personal Protective Equipment (PPE, such as hair nets, different masks, surgical gowns and foot covers), including Reception staff
  • A lot more signs around the Practice – for example: reminding staff of where to stand and limits on particular areas
  • Screening of all patients & staff including checking temperatures on arrival

If you have any questions relating to the COVID-19 and your treatment, please do not hesitate to contact us.