COVID-19 Pandemic

COVID-19 (CoronaVirus) and Level 3 Restrictions on Dental Practices

Updated: Monday September 28th 2020

Given the current situation with the global COVID-19 Pandemic, we want to let our valued referring dentists and patients know that we are now operating under the Level 1 Restrictions (most recently passed down by the Australian Dental Association and the Victorian Government).

We have enacted a long list of additional measures to ensure the safety of not only our patients but that of our staff and the wider community.

We have put in place strict guidelines internally when it comes to treating patients and we are prepared to continue to offer our services for as long as possible. These involve not only the extra infection control measures, but social distancing between staff & patients and adjustments to our procedures and procedure times.

We are continuing to monitor the ever changing situation and will regularly change our protocols and procedures to suit. Under Level 1 Dental Restrictions we are able to recommence with any of our usual dental services, provided we have a COVIDSafe plan in place. We have had a COVIDSafe plan in place since the beginning of August when they were first introduced to businesses in Victoria and we are regularly reviewing and updating our protocols or procedures.

As a clinic we have also made the decision not to treat any one who is positive with COVID-19 or who is classified a high to moderate risk.

However, we do understand there may be instances where patients are asymptomatic and/or after answering our screening questions appear to be low risk. That is why we have chosen to put into place all of the extra precautionary methods rather than just the standard precautions alone.

Some of the things you will find different at Malvern & Berwick Endo during this time are:

  • Patients are to wait in their car for their appointment
  • All paperwork pre-filled
  • Antimicrobial hand gel available for patients on arrival
  • Use of mouthwash rinses for the patients prior to treatment
  • More prominent Personal Protective Equipment (PPE, such as hair nets, different masks & surgical gowns), including Reception staff
  • A lot more signs around the Practice – for example: reminding staff of where to stand and limits on particular areas
  • Screening of all patients & staff including checking temperatures on arrival

If you have any questions relating to the COVID-19 and your treatment, please do not hesitate to contact us.