Disclaimer & Privacy Policy

Notice to our website viewers

Malvernendo.com.au is provided for information purposes only. No diagnosis or treatment is being provided and no doctor/patient relationship is established by your use of the website. No guarantees or warranties are made regarding any of the information contained within this website.

Any personal information you may supply to us when you visit the website will be used by Malvern Endodontics for the sole purpose of returning your request to be contacted by us, to answer any queries you may have or to schedule an appointment. Only authorized staff of Malvern Endodontics will have access to the personal information that has been provided and this information will only be stored by Malvern Endodontics once you have become a patient (see the Practice Privacy Policy at the end of this document). We do not disclose your personal information to any third parties unless required to do so by law.

Malvern Endodontics may amend this policy from time to time and will place any such amendments on this website. This policy is not intended to, nor does it create any contractual rights between Malvern Endodontics and patient(s).

Our Policy for Protecting Your Online Privacy

This website uses Google Analytics to help analyze how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for Malvern Endodontics.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

Malvern Endodontics Patient Privacy Policy

Our practice respects your right to privacy and it has systems and processes in place to ensure it complies with the Australian Privacy Principles. This statement is a brief summary of the practice’s privacy policy. The complete policy is available on request.

Our practice Malvern Endodontics PTY LTD (ABN 982 4856 9549) trading as Malvern Endodontics collects information about you for the purpose of providing health services to you. In addition, personal information such as your name, address and health insurance details are used for the purpose of addressing accounts to you, as well as processing payments and writing to you about our services and any issues affecting your health care. We may collect information about you from third parties providing the collection of that information is necessary to provide you with health care.

We may disclose your health information to other health care professionals, or require it from them if, in our judgement, it is necessary in the context of your care.

We may also use parts of your health information for research purposes, in study groups or at seminars; however, in such situations, your personal identity will not be disclosed without your consent.

If you choose not to provide us with information relevant to your care, we may not be able to provide a service to you, or the service we are asked to provide may not be appropriate for your needs. Importantly, if you do not provide information that may be relevant to your care or that is otherwise requested by us, you could suffer some harm or other adverse outcome.

Your medical history, treatment records, x-rays and any other material relevant to your care will be stored by the practice. The practice privacy policy sets out how you can access your records or seek correction of your records.

The practice privacy policy sets out how you may complain about a breach of privacy and how the practice will deal with such a complaint.

As part of its electronic records system, the practice may rely on cloud storage providers located outside Australia. The practice will take reasonable steps to ensure that any offshore transfer complies with its obligations under Australian privacy laws.

The practice Privacy Officer can be contacted at the practice during business hours on 03 9509 7913 if you have any concerns or questions about a privacy matter.